Legal Notice under the Act on Specified Commercial Transactions
This is an English translation of our Japanese 特定商取引法に基づく表記, the disclosure required by Japan's Act on Specified Commercial Transactions. If the two versions differ, the Japanese version prevails. Inquiries in English are welcome at [email protected].
| Seller | TemaLab (テマラボ), a sole proprietorship in Japan |
|---|---|
| Qualified invoice issuer registration number (Japan) | T5810500286028 |
| Person responsible for operations | Disclosed without delay upon request. |
| Address | Dai-6 Tsurumaru Heights Chuo 907, 2-18 Matsubara-cho, Kagoshima-shi, Kagoshima 892-0833, Japan |
| Phone | Disclosed without delay upon request. Please contact us by email. |
| [email protected] (English is fine) | |
| Price | Shown on each product page, in Japanese yen, including Japanese consumption tax. Any US$ amounts are estimates only. |
| Other charges | Internet connection charges are your responsibility. Your card issuer may charge currency conversion or foreign transaction fees. |
| Payment method | Credit card (payments are processed by Stripe) |
| Payment timing | One-time purchase: paid at the time of purchase. Monthly and yearly: the first payment is made when you sign up; the subscription then renews automatically every month (or every year for yearly), and you are charged on each renewal date. |
| Delivery | Immediately after payment, your license key is shown on the purchase confirmation page and the same details are emailed to the address you used at checkout. The Software can be downloaded from the product page. |
| Contract term and cancellation | Monthly and yearly plans renew automatically until you cancel. You can cancel anytime using the “cancel, change your payment method or get receipts” link in your purchase email, or by contacting [email protected], and you can keep using the Software until the end of the current period. We do not give prorated refunds. |
| Returns and refunds | Because the Software is a digital product, we do not accept returns or refunds for a change of mind. Please check that it works with the free version before you buy. If, within 14 days of purchase, the Software does not work properly on a PC that meets the system requirements, we will refund the full amount after confirming the problem. See our Refund Policy. |
| System requirements | Shown on each product page. |